Operational News

ONDA Catalogue unexpected disruptions

In the past few days we have been experiencing an unexpected technical issue impacting the functionality of the ONDA Catalogue, which might cause disruptions in product downloads.
Our team is currently working on the issue to restore the service as soon as possible.
We apologise for any inconvenience this may cause to your activities.

Update on Sentinel-2 Level 2A products availability

With reference to our recent Update on ONDA data offer, we wish to notify our users that, as from September 2023, Sentinel-2A and Sentinel-2B Level 2A products belonging to old processing baselines (< 05.00) will gradually be no longer accessible through the ONDA Catalogue.

For further information, please Contact Us.

Announcing the first steps towards ONDA 2.0

We wish to inform our users that ONDA will be soon implementing a few initial measures paving the way for the evolution of ONDA to ONDA 2.0.
In line with our commitment to play a key role in supporting the new space economy, and as part of the already announced service evolution, the forthcoming changes will represent a new way ahead in our platform's capabilities.   
As part of the transition to ONDA 2.0, we will be discontinuing the Advanced API and View services, effective from the end of July.

While [...]

Update on ONDA data offer

We wish to inform our users that, starting from July 2023, the ONDA Data Access service will undergo a progressive evolution. 
In particular, the ONDA data offer will be gradually modified as follows: 

As from July 2023, online data availability will be gradually reduced from 180 to 30 days. All data with creation date older than 30 days will be stored on the ONDA Cloud Archive.

As from July 2023, Sentinel-1A and Sentinel-1B RAW historic data will no longer be available.

Sentinel-1A RAW fresh data publication will be provided with a rolling period of 3 days.

As from [...]

Sentinel-2 Collection-1 publication

As part of the Sentinel-2 reprocessing campaign, since 24 January 2023 ONDA has started the publication of the Copernicus Sentinel-2 Collection-1 (Level-1C and Level-2A products), which is being created over the Sentinel-2 historical archive.
All historical data from 2015 (launch of Sentinel-2A) until December 2021 are planned to be reprocessed, starting from December 2021 products, then continuing in reverse chronological order of sensing time.
The reprocessing activity provides a series of improvements, including consistent Sentinel-2A and Sentinel-2B time series with a uniform processing baseline and [...]

Sentinel data retrieval delay fully recovered

Following the incident on the retrieval of Sentinels products, please be informed that we fully recovered the delay in the publication of those products on ONDA Catalogue, and thus the service has been restored to its nominal performances.
We apologise for any inconvenience this might have caused to your activities.

Slowdown with Sentinel products retrieval

In the past few days we have been experiencing an unexpected slowdown associated with the retrieval of new Sentinels products. As a consequence, there is a delay in their publication on the ONDA Catalogue. We are currently working on the issue and will promptly publish relevant updates as soon as possible.

ONDA Catalogue restored to nominal operations

The incident causing a slowdown on the ONDA Catalogue has been solved. The service has restored its nominal operations since 14 February 2022 at 12.00 CET, and the delay in the publication of new products has also been fully recovered.
We apologise for any inconvenience this might have caused to your activities.

ONDA Catalogue unexpected slowdown

Since 10 February 2022 at 12.00 CET we have been experiencing an unexpected slowdown in ONDA Catalogue. As a consequence, service performances degradation and publication delay might occasionally occur.
We are currently working on the issue and apologise for any inconvenience this may cause to your activities.

Sentinel data retrieval delay fully recovered

Following the incident in the retrieval of Sentinels products, users are informed that we fully recovered the delay in the publication of those products on ONDA Catalogue since 22 October 2021, and thus the service has been restored to its nominal performances. We apologise for any inconvenience this might have caused to your activities.