About ONDA online Help

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About ONDA online Help

Use the links under the Help section of our web portal navigation menu to find the best help information for your needs.

  • For both general and specific questions, visit our online FAQs page which now features an improved browsing experience.
    Questions are conveniently organised by categories with noticeable headlines at the top of the page, so you can easily jump to the section you are looking for.
    Where possible, you can use the links in the Answers to directly open the web pages you need without further clicks.
  • Our User Guides page is mainly for those who are already using, or wish to use, our services and includes access to downloadable technical guides and step-by-step tutorials.
  • The Glossary is a reference page to help users recognise those acronyms which are common in the Earth Observation domain

If you still did not find what you were looking for, please Contact Us, or, if you are already registered to the ONDA User Portal, open a ticket and our Service Desk will get in touch with you.

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